Frequently Asked Questions
What areas of Suffolk County and Nassau County does Aura Care Services cover?
We serve Suffolk County and Nassau County, NY. Our service areas include Port Jefferson Station, Port Jefferson, Selden, Centereach, Farmingville, Medford, Holtsville, Ronkonkoma, Lake Grove, and The Hamptons. If you're in one of these communities, reach out to see how we can help.
Do we provide home care services to clients in Port Jefferson, Selden, and Centereach?
Yes. We're proud to serve Port Jefferson, Selden, and Centereach with our full range of senior care services. Whether it's personal care, companion care, or assistance with daily tasks, we bring support directly to your home in these areas.
Can we help with personal care and assistance with basic hygiene needs in the client's home?
We absolutely can. Personal care is a core part of what we do. Our team helps with bathing, grooming, dressing, and other daily hygiene needs - all in the comfort of your home. It's about respecting your independence while providing the support you need.
What companion care services does Aura Care Services offer to seniors and elderly clients?
Companion care means we're there for conversation, activities, and emotional support. We spend time with elderly clients, listen, engage in hobbies, and help combat isolation. It's more than just presence - it's genuine connection tailored to what matters to you.
Do we provide transportation assistance for elderly clients who need help getting to appointments or running errands?
Yes, we do. Our transportation assistance helps seniors get to medical appointments, grocery stores, pharmacies, and other destinations safely. We handle the logistics so you can focus on what's important - your health and wellbeing.
Can we help manage medication reminders and other daily care tasks for our clients?
We're here to help with medication reminders so you never miss a dose. We also manage other daily tasks - meal prep, housekeeping, personal care - whatever keeps your life organized and your health on track.
What meal preparation services are available through Aura Care Services?
We prepare meals tailored to your dietary needs and preferences. Our team handles shopping, cooking, and cleanup so you get nutritious food without the effort. It's one less thing to worry about while you focus on staying healthy.
Does Aura Care Services offer housekeeping assistance as part of our home care services?
We do. Housekeeping is part of our home care package. Light cleaning, laundry, organizing - we keep your living space comfortable so you can relax. A clean home matters when you're managing health needs.
Are we available to schedule home care visits seven days a week?
Yes. We're available Monday through Sunday, 12 AM to 11:59 PM. You can schedule visits whenever they work best for you - we're here to fit your routine, not the other way around. Contact us to set up your care plan.
What makes Aura Care Services different from larger home care agencies in the area?
We're built around your individual needs. As a smaller team in Coram, NY, we know our clients personally and assign consistent caregivers you can trust. You're not just another case on a schedule - you're someone we're committed to supporting with respect and genuine care.
How does Aura Care Services match caregivers with clients to ensure consistent support?
We match carefully based on your preferences, personality, and care needs. Consistency matters - you'll work with the same caregivers whenever possible so trust builds naturally. That continuity is what keeps you feeling supported and safe at home. Get in touch to discuss what you're looking for.